Any Item

If an item is showing on the web site as zero Quantity, this item is temporarily out of stock and the item will be re-stocked. To receive an e-mail notification, as soon as the item comes back into stock, simply open the full product description by clicking on the small list view picture and on the right hand side of the page, under 'Notification' click and enter your e-mail address. As soon as we enter the new stock, you will receive an e-mail advising you the item is back in stock. For customers requiring larger quantities, please e-mail jewelleryenchantments@gmail.com

You may also place an order. Tell the web site you are paying via Cheque/Money Order. Place a message in the Message Box that tells us what you are waiting for. This serves to; let us know a customer is waiting on a specific charm/charms, saves customers other items of jewellery so that they do not go out of stock in the meantime and brings the order to our attantion on a daily basis.

Most of our charm designs are replaced within ten days. Below is a guide to expected deliveries:

Order Code: Updated 09/03/2010-

P & C -  Due 10/03/2010

PIC -

CF -   Due 10/03/2010

###-### -   In, not yet processed (Troll Treasure Beads & charms) 

RW -   In production, not yet dispatched 

CMT - Shipped, awaiting delivery

TW - 

SHC  -   In production, not yet shipped (approx 1 week until delivery, slowest manufacturer)

If an item has 'disappeared' from our web site, please e-mail us. This means one of three things; 1) Someone has just purchased the last item from stock and the web site has automatically hidden it from view  2) The item will take longer than 14 days to come back into stock  3) The item has been discontinued. Please e-mail us and we will advise as to which applies.

Charm/s Needed To Complete A Bracelet

If you have created, or are trying to create a charm bracelet and one or more charms are showing in your cart as out of stock, please consider the following option:

1) Make a note of the Order Codes for the charms that are out of stock, you will need to obtain these from the web site as the shopping cart very annoyingly, does not contain Order Codes. Click on the little picture in your shopping cart, make a note of the Order Code (under the product title) and then click on 'Back' on your browser to return to your cart. Once you have noted all the applicable order codes, return to your cart and remove the out of stock items.

2) To remove the out of stock items from your cart, to enable you to continue, place a click (tick) in the little box on the left of the out of stock picture/s and then scroll to the bottom of your cart and click on 'Up-Date'.

3) Continue to the payment option page. Opt for *Check/Money Order and then in the message box type "I also need (i.e) P47 Clover Leaf Charm ELF504 Butterfly Charm adding to the above bracelet. I would like to pay via ____________ and I need the completed bracelet by ___/___/____).*Please do not checkout using Pay Pal where additonal items are required, we are charged per Pay Pal transaction.

4) Complete Checkout and Confirm your order.

This will serve to reserve for you, all the charms and the bracelet in your shopping cart, preventing another charm/s from going out of stock whilst you are waiting for  charm/s to come into stock! Once we receive your instructions, we will 1) Advise immediately if we can not make your delivery date 2) Advise immediately if there is any other potential difficulty with your order 3) We will hold your goods for you  4) On arrival of your 'missing' pieces we will e-mail you and forward the appropriate invoice for payment.  

Please ensure that you have a land line telephone number detailed on your account. If we know 100% that a delivery will arrive the day before you need your bracelet, we can use Special Delivery postage, but we can only dispatch once payment has been received, so please provide a day time telephone number that enables us to contact you. We can not phone mobile numbers from our offices, these numbers are barred as a result of the Premium Rate mobile numbers now in circulation. 

 NB Please note that new stock can go up or down in price, (at the current time this tends to be up, given the current rise in the $ value and the rise in the Silver Index Price). To make the processing of 'held bracelet orders' easier to manage, we will charge the price at the time that you placed your order.  Therefore, where a charm price may have gone down on delivery, you will not benefit from the lower price, but there again,.................. neither will you pay the higher price.